"Introducing our Shoulder and Neck Hot Compress Massager: Your personal oasis of relaxation awaits! Immerse yourself in soothing warmth and targeted massage therapy, melting away tension and stress. Elevate your self-care routine with this luxurious spa experience, right in the comfort of your own home. Say goodbye to shoulder and neck discomfort and hello to blissful relaxation!"
Benefits
This product is versatile, offering benefits not limited to the shoulders, neck, waist, and thighs, but extending to the entire body as well.
Experience the convenience of our Wearable Backpack design, which allows you to go hands-free during your daily activities, whether you're at home or in the office. It's a thoughtful gift option for your loved ones and ideal for use at home, in the office, during travel, or in the car.
Experience ease and safety with our massager. Equipped with built-in infrared advanced heat technology, it enhances blood circulation while ensuring your peace of mind with its 10-minute auto-shut off protection against overheating. You also have the option to manually turn off this feature.
Experience the effectiveness of our Powerful Deep-Shiatsu Kneading Massage Nodes. Our neck massager is designed to alleviate muscle fatigue, ease neck stiffness, relieve cervical tension, and promote relaxation after a long day of work.
Product Description
Specification:
Item Type: Neck Shoulder Massager with Heat
Material: PU
Power Mode: Rechargeable
Battery Capacity: Lithium Battery 2000mAh (Included)
Rated Voltage: 7.4V
Rated Power: 18.5W
Charging Port: Type C port
Charging Time: 3 Hours
Using Time: 90 minutes
Function:
Simulation kneading
hands
Constant temperature hot compress
Intelligent timing
2 gear power adjustment
2 modes switch
Cordless use
How to Use:
Charging can be used directly.
Package List:
1 xNeck Shoulder Massager
1 x Charging Cord
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@healthandbeautyharbor.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@healthandbeautyharbor.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@healthandbeautyharbor.com
Processing Time: Upon placing your order, our team will start processing it within 1 to 3 business days. During this time, we will verify your payment, check the availability of the items, and prepare your package for shipment. Rest assured that we strive to process your order as quickly as possible to minimize any delays.
Shipping Time: Once your order has been processed, it will be shipped using our trusted shipping partners. The estimated shipping time within the working days is 7 to 12 business days. Please note that weekends and public holidays are not considered working days and may add to the overall delivery time.
Tracking Your Order: To keep you informed and provide peace of mind, we offer order tracking for all packages. As soon as your package is dispatched, you will receive an email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment until it reaches your doorstep.
Partial Shipments: For orders containing multiple items, they may be shipped separately to ensure faster and more efficient delivery. Don't worry; you will receive individual tracking numbers for each package.
Shipping Costs: We aim to offer competitive shipping rates for all our customers. The shipping costs are calculated based on your location and the weight of the items in your order. You will be able to view the exact shipping fees during the checkout process before finalizing your purchase.
Shipping Restrictions: While we strive to provide worldwide shipping, there might be certain remote locations or international destinations that are not covered under our shipping network. If you have any concerns about your shipping address, please reach out to our customer support team before placing your order.
Order Changes and Cancellations: If you need to make changes to your order or cancel it, kindly contact us as soon as possible. While we will do our best to accommodate your request, please note that once the order is shipped, changes may not be possible.
Delays and Exceptions: While we work diligently to meet our shipping commitments, unforeseen circumstances such as natural disasters, extreme weather conditions, or other events beyond our control may cause delays. In such cases, we will keep you informed about any potential delays and work towards resolving the issue promptly.
If you have any questions or require further assistance regarding our shipping policy or your specific order, don't hesitate to contact our friendly customer support team.